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Reviews

At Ray Litwin's Heating & Air Conditioning Inc we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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55

16-Jun-2017

Product or service reviewed: replaced central AC

The installers were on time and very friendly. Answered all our questions.
55

16-Apr-2017

Product or service reviewed: Energy Kinetics System 2000

Sales and installation were completely professional with no surprises. The installers were friendly, respectful and concerned that I was satisfied.
55

25-Mar-2017

Product or service reviewed: Replaced AC system

Installers were on time, professional, courteous, answered all of our questions, and left the area clean and secure. Thank you!
55

31-Jan-2017

Product or service reviewed: Oil furnace repair

Knowledgeable & experienced staff ! Highly recommended !
55

28-Jan-2017

Product or service reviewed: Coleman Heat Pump

First class service and installation from start to finish. Would gladly recommend Ray Litwin HVAC to my family, friends or neighbors.....
55

14-Nov-2016

Product or service reviewed: Boiler replaced

The guys were great and professional and did a awesome job. They showed up early and even laid covers down to protect my flooring. Nice to know with winter weather coming I have a brand new heating system and a HVAC company I trust.
55

09-Aug-2016

Product or service reviewed: Carrier air conditioner

Your technician Danny that was sent to install an air conditioner was extremely helpful . He answered all the questions I had regarding the new thermostat, air conditioner and services. Also let me know that the PECO device hooked up to our old unit was not really any benefit since it would make the air conditioner actually work harder and less efficiently. He was very professional and customer oriented. Would recommend Litwin's to anyone in a heartbeat!
55

06-Jun-2016

Product or service reviewed: Purchase and installation Mitsubishi Split AC Syst

I had the pleasure of meeting Matt Litwin at my home on Nov 2014. I wanted a ductless AC system for my home. Matt gave me a proposal which turned out to be the best of 3. I was at first reluctant to proceed. However we were so pleased with the installation and operation of this system we decided to go ahead and add 3 more inside units. Once again 3 more Estimates and once again Letwins won out. The Installation team Kyle, Jeff and Chris were just that a team. It appeared each had an assignment and they continued to work until completed. They kept me informed and answered all my questions. I should note before they started a tarp was laid out throughout the house to protect the floors. These guys were great I just can't say enough. The girls in the office were also the greatest. Cindy who would direct me who to talk to, Michelle informed us as to scheduling and last but certainly not least Judy who helped me with financing and explained to me the Warranty and registration and their office would handle every thing . Judy stated they would even apply for the rebate. I really didn't have do anything. I am totally please the total operation. I would not hesitate to recommend Litwin Air Conditioning and Heating to anyone. I can find no negatives with regard to these Professionals.
55

17-May-2016

Product or service reviewed: Service & Product

Last summer I had to replace the HVAC and Boiler units in a recently purchased 40 year old home. My neighbor had recommended Ray Litwin to me after he had a great experience the prior year. Our entire experience with the Ray Litwin team was AWESOME. The customer service team, sales team and installation team are among the most professional and nicest people that I have ever dealt with. The sales team presented several different options and recommendations based on my plan for the house. The craftsmanship of the installation team was outstanding. Ray Litwin was not the cheapest bid I received, but they offered the greatest overall value to me in making such a significant purchase. Since moving into my house 18 months ago, I have worked with a lot of contractors, but none of them have measured up to our experience with the Ray Litwin team!
55

24-Nov-2015

Product or service reviewed: PURCHASED CARRIE INFINITY HEATER AND A/C

Our entire experience with your company has been wonderful. From office staff to technicians. All were very knowledgeable and we were well pleased with installation and all the paperwork from the office was completed in an efficient manner. Judy was wonderful. Technicians and office were always willing to answer any questions. Could not do enough for us. Never acting like it was a problem to help us. I highly recommend you to all of my family, friends and neighbors. Pam Bergey
55

15-Jun-2015

The technician came in to see if he could figure out why our outside air conditioning unit wasn't working. He checked the inside unit first to see if there was any blockage. Once he saw there wasn't any he checked the outside unit. He was able to figure out pretty quickly that we had a leak which caused all of the refrigerant to leak out. He was able to fix the leak and replace all of the needed refrigerant.
Overall, I would rate this company very highly. I was told over the phone that a technician would come between 8 and 9. He showed up at 8:10. The company was upfront with the cost of labor and told me how much they charged as soon as I made the appointment. The technician was very knowledgable and kept me in the loop constantly. He told me what he was doing and why he was doing it. Once he figured out the problem he was able to articulate it to me easily. He explained how much it would cost right away and asked me if that would be okay with me. It took him 2 hours from start to finish which I thought was great timing. I thought the price was very reasonable considering I was only charged for the labor and the cost of the refrigerant. I would definitely use this company again if I had any issues or recommend them to anyone.
35

26-Aug-2014

Product or service reviewed: Complete HVAC System

I was referred to Litwin HVAC from an energy auditor I employed that had worked with them before and spoke very highly of them. They did a detailed analysis of my home's needs and came-up with several equipment options that we reviewed. They were very patient and answered all of my questions. The final solution was a complete upgrade of my home's HVAC system, which involved replacing the old oil furnace for a high-efficiency oil furnace, swapping out an old central A/C unit for a high performance heat pump, and replacing an electric hot water heater with a high-efficiency heat-pump hot water heater. In addition, the energy auditor had numerous other recommendations to improve the insulation and interior ventilation of the home, and Matt worked to identify a great insulation team and a high quality carpenter to perform all the other work. Matt and the entire Litwin HVAC crew did a great job installing the new systems, which was two day's of solid work. They made sure everything was removed properly, installed correctly, and did a great job cleaning-up and making sure everything worked top-notch. Even the building inspector that reviewed the final work noted how well everything was done. As a result of their great work, my electric bill is down about 30% for my summer usage!!! Huge savings for us,l and I expect big savings in the winter as well. I am very impressed with their knowledge and professionalism and would highly recommend them to anyone.
55

18-Aug-2014

Product or service reviewed: Troubleshooting an AC electrical problem

Hello, I just wanted to let you know what a great job two of your employees did. I have been having a problem with my AC for the last couple of years. The last time when you serviced my AC the man could not find the cause of the problem since it was working when he finished. The problem was getting worse year after year. I would have to replace the fuses to get it started. On Tuesday night after returning from vacation I came home to no AC. Changing the fuses only lasted for a few minutes. I called Wednesday morning and within an hour I had a service tech at my house. He was troubleshooting the same problem from years ago and again could not find the cause. Another tech then arrived and check it out from head to toe including checking out the breaker panel. A part that was starting to fail was replaced and it worked for a couple of hours. My daughter called me on my way home from work to tell me it wasn't cooling again. I called on my way home and 2 minutes after I arrived home the service tech was at my door. I don't thing he was there more than 5 minutes and the second tech showed up. They spend 2 hours checking the circuits and amps and giving it the once over again. They narrowed it down to the breaker box outside my house. My AC has been running great since Wednesday night. I just want to let you know what a great job George and Dan did working on my AC. Please let them know that I really appreciated the time and effort spent in troubleshooting my problem. I would give them both a raise or at least let them know the customer appreciated what they did.
55

23-Feb-2016

Product or service reviewed: Oil Furnace repair / service

We have used Ray Litwin’s since purchasing our home in Levittown. I have never once had a bad experience , they have come out after hours many times and stayed until 9/10 pm to get our Hester going . We recently had been going through a lot financially because our youngest had been sick and in and out of the hospital and they were kind enough to put us in a payment plan ! There aren’t too many companies kind enough to work with their customers the way they do ! Thank you again !!!

55

George B. & Chris S. did a very good job! Both were professional and knowledgeable.

55

13-Jun-2015

All personnel - high level of professionalism and technical ability. They answered all my concerns with total satisfaction. Also took extra effort beoynd the scope of work to ensure total satisfaction of my needs. Completely and totally satisfied and would recommend to other family, friends and neighbors.

55

15-Sep-2015

Special thanks to Cyndi & Kenny! Kenny took the time to explain the operation of my system so I understand how it works. He took his time and did a great job. Cyndi was courteous, friendly and knowledgeable. Thank you for the good work and friendly staff.

55

Chris S. was kind and informative! He did a great job!

55

Hi Judy,

Just wanted to let you know I received the paid invoice. So far everything is great. I will be stopping by in the near future to drop off that gift card for the guys. Also, just so you know, I sent an email to the financial agency in regard to how nice, professional and courteous Ray Litwin's was during this entire process. I told them you guys make them look good....LOL.

55

Last October you installed a central air system for me in my home on Dogwood Drive. I was impressed enough with your personnel & quality to enter into a maintenance agreement for my heating system.

My first contact was with your office people. I believe one of their names was Judy. Always friendly. Always helpful, knowledgeable & efficient. I've been in my house for 8 years & prior to today Meenan has been doing the service/maintenance work.

Today Dan C. showed up & surprised me. He was friendly & respectful. His work was neat, clean & thorough. No one had previously cleaned the chamber or chimney pipe. No one else gave thought to oil lines or pump pressure. No one else had ever cleaned the boiler casing before they left. Impressive.

Thanks to your people & keep up the good work.

55

The mechanics that came to my home were great. They are professional, personable and I trusted them in my home when no one was at home.

55

George,

Thank you for getting [the job] done before Christmas.

55

Mike did an excellent job and was very knowledgeable and pleasant -- a credit to your company.

55

Thank you for a job well done. This was certainly one of the more successful projects we've accomplished at the Philadelphia Mint, a very nice end product and good value for the Mint.

55

Bob just left our house and was able to pinpoint the problem with the Lennox heater. He was very precise and was able to find two problems which now have been resolved, thanks to his careful work. We were so grateful today that it wasn't a bigger problem and truly appreciate his honesty. Bob certainly knows a lot about the heater and we would like to request him again if other heating/air conditioning problems arise. You should be proud that employees, who represent your name, are so considerate.

55

I just wanted to take a moment to express my immense gratitude for all of your help and generosity regarding our heater situation. I was so relieved when my husband informed me that you would be out the very next morning to install our new heater. Being that I have two small children it's not easy being without heat and hot water. And just when I think things can't get any better, the installation went off without a hitch. Everyone was so kind, courteous and quiet. It is such a breath of fresh air to know there are still companies out there who consider quality workmanship and trustworthiness important attributes. I cannot thank you enough.

55

I am excited to recommend Ray Litwin Heating and AC for any of your service needs. In today's service industry it is my pleasure to tell you how competent, reliable, knowledgeable and pleasant Ray and his servicemen are to deal with. This company goes above and beyond any expectation you can imagine. If you have an issue they are there instantly, especially if it is an emergency. Factually speaking, with other companies you can wait anywhere from 8 to 24 hours for emergency service. Another very important aspect of this company is they are honest and reasonable. Thanks so much Ray and employees for being so outstanding.